Zoom Phone - How to Add a Custom Voicemail Greeting

To access the Audio Library log into NDSU Zoom Web Portal and select the Phone tab from the left ribbon. Select the Settings tab and scroll down to the Call Handling section.

Record Custom Audio

Note: Recording custom audio is not supported on Internet Explorer.

    Below the business hours section is Greeting & Leave voicemail instruction, select Edit and then select Add Audio.

Select

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    If prompted by your browser, allow Zoom to access the microphone.

Select the grey square to the right of the record button.

  1. If it is satisfactory, click Add to post it to your Audio Library.
  2. If you would like to try again, click Record Again.

Upload Pre-Recorded Audio

  1. Below the business hours section is Greeting & Leave voicemail instruction, select Edit and then select Add Audio.

Select

Select

Text to Speech

  1. If you prefer, Zoom can read a greeting for you instead of having to record one yourself.
  2. Below the business hours section is Greeting & Leave voicemail instruction, select Edit and then select Add Audio.

Select

Find the box under the

Adding a Different Voicemail Greeting for Holiday Hours

  1. Next to the Holiday Hours section is Holiday List & Call Handling, select Manage.
  2. Click Add to enter a holiday break. Click Save.
  3. Under Greeting & Leave Voicemail Instruction click Edit and follow the steps for Recording a Custom Audio,Uploading a Pre-Recorded Audio, or Text to Speech
Keywords Zoom Phone, Voicemail, Greeting, Custom Greeting, Custom Voicemail, Zoom Phone Greeting, Zoom Phone Voicemail Suggest keywords Doc ID132472
OwnerSharley K.GroupIT Knowledge Base
Created2023-11-01 14:31:39Updated2024-07-12 15:41:38
SitesIT Knowledge Base
Feedback 1 0 Comment Suggest a new document

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